Achieve a 360-degree view of your customers 05-27-2009
Richard Snow, from Ventana Research, discusses customer service information challenges, the benefits of a 360-degree view of customers, and how this complete view can be readily and easily achieved with the search-based approach provided by Exalead CloudView.
For more on how to elevate customer service with the Search-Based Business Applications (SBAs) model: click here
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